Support
Typical Support Hours are 8:00 am – 6:00 pm EST, Monday - Friday.
Email: support@softworkssystems.com
Phone: (315) 251–1244
Photographers: Since no one knows you better than your lab, the current support channel is to call your lab and the labs will contact us for issues they cannot resolve. Every ROES lab offers different add-on modules, products and services, so please call your lab for your customer service needs.
Common ROES Startup Issues
OS X Leopard - Failed To Validate Certificate Error
OS X Leopard - Illegal Argument Error
Windows ROES Launch Errors
Apple 10.4 ROES Launch Issues
ROES and MAC OS X 10.5 Leopard Compatibility